FAQs
Frequently Asked Questions
Q1: How long does delivery take?
Delivery takes 5–14 business days, depending on your location.
Q2: Do you ship worldwide?
Yes, we ship to most countries.
Q3: What payment methods do you accept?
We accept secure online payments including credit/debit cards /Paypal and other trusted payment providers.
Q4: Do your products come with warranty?
Yes, all products come with a 2 years limited warranty covering manufacturing defects.
Q5: Can I return my order?
You can return your order within 30 days, as long as it’s unused and in original packaging.
Q6: How do I track my order?
Once your order is shipped, we will send a tracking number to your email.
Q7: What if I received a defective or wrong item?
Contact us immediately at info@store1.online — we will replace or refund it at no extra charge.
Q8: Do you offer customer support?
Yes, our support team is available 24/7 via email.
