Question 1

Why should I buy from EIC SHOP Ltd?

Accepted Answer

100 % Satisfaction   International Free Shipping World Wide  6-12 Business Days Delivery ( Fast Shipping )  Safe,Secure Checkout Visa/Master Card  No Crypto Payments for Checkout  Return Policy ,(30 days Return Policy)   Accepting the Refund (Money Back 14 Days No question asked! )  2 Years  Warranty ( Full   Manufacturer Drirect Warranty)  Best Customer Service  Your Privacy is Protected  5 Star Global Ratings   Copyright © 2008-2025 EIC Ltd . All Rights Reserved.  A tracking number will be provided

Question 2

Can I request a refund within 14 days at EIC SHOP Ltd.?

Accepted Answer

Yes, at EIC SHOP Ltd., we have a comprehensive refund policy that allows customers to request a refund within 14 days of their purchase. To qualify, the item must be in its original condition, unused, and with all original packaging and accessories. Simply contact our customer service team within the 14-day window, provide your receipt or proof of purchase, and we will guide you through the refund process. Please note that certain items, such as software and downloadable products, may not be eligible for a refund. For detailed information, refer to our Refund Policy page on the EIC SHOP Ltd. website.

Question 3

Can I return a product purchased from EIC SHOP Ltd?

Accepted Answer

Yes, at EIC SHOP Ltd, we offer a hassle-free return policy to ensure our customers are fully satisfied with their purchases. If you are not completely happy with a product you bought, you have 30 days from the date of purchase to return it. The item must be in its original condition and packaging, with all accessories and documentation included. To initiate a return, please contact our customer service team with your order details at [customer service email] or visit our store. Once the return is approved, you will receive a full refund or the option to exchange the product. Please note that return shipping costs are the responsibility of the customer unless the product is defective or the return is a result of our error. For more details on our return policy, visit our Returns & Exchanges page on our website.

Question 4

What are the available payment methods at EIC SHOP Ltd?

Accepted Answer

At EIC SHOP Ltd, we strive to provide flexible and secure payment options to enhance your shopping experience. You can complete your purchase using a variety of methods including major credit cards (Visa, MasterCard, American Express), debit cards. We also accept direct bank transfers for larger orders. To ensure your information is secure, all transactions are encrypted and processed through secure payment gateways. Shop with confidence at EIC SHOP Ltd, where your satisfaction and security are our top priorities.

Question 5

Do you offer free international shipping at EIC SHOP Ltd?

Accepted Answer

A: Yes! At EIC SHOP Ltd, we are thrilled to offer free international shipping on all orders, regardless of the destination. We believe in providing our customers with the best deals and widest selection of electronics, including phones, laptops, drones, watches, and more. Our commitment to customer satisfaction includes ensuring that you can enjoy your new gadgets and tech without worrying about additional shipping costs. Shop with us today and experience our hassle-free international shipping service!

Question 6

How can I contact customer support at EIC SHOP Ltd?

Accepted Answer

If you need assistance or have any questions, our customer support team at EIC SHOP Ltd is here to help. You can reach us by phone at +380975148740 or by email at info@store1.online. Our team is dedicated to providing prompt and helpful service, and we typically respond to inquiries within two hours. For more information, please visit our Contact Us page.

SPECIFICATIONS

HX Q3 Adult Electric Bicycle 2000W 48V 20A E Bike Removable Battery Foldable Ebi