Question for our customer support
We’re doing everything we can to support our buyers as COVID-19 continues to affect communities and day-to-day life across the country.
Additional support for buyers
With many non-essential brick and mortar stores now closed, online retailers have an increasingly important role to play. We're acutely aware of our responsibilities here and we're doing everything we can to ensure you get the items you need while protecting the health and safety of everyone involved in STORE1.ONLINE transactions.
Please contact us first if you are not satisfied with the item when you receive it or haven't received item after 30 days, We will try our best to solve any problem. Open case and negative feedback is not conducive to solve the problem for both sides. hope you can understand!
· Please contact us with any questions via OUR STORE.
· We check our messages and email within 2 hours (usually much sooner). So please feel free to contact us.